Safe4 has passed 250,000 users

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During April 2022 Safe4 has reached the quarter-of-a-million user mark. The fact that Safe4 has passed 250,000 users is significant in many ways – not least because it demonstrates the stability and reliability of the system.

The principal benefit that Safe4 brings is, of course, security. Many of the users who have created accounts in Safe4 have received vital health information through their vault, and can rest assured that their confidential personal data has not been compromised by being sent using open email. The ability to offer the highest standard of protection of personal data distinguishes Safe4 from many other systems that have been used to handle the result of Covid-19 tests, for example.

Safe4 offers the same security benefit for corporate and small business users, and is now being used extensively by many professional practitioners and service providers to manage a wide range of information safely and securely.

For more information on how Safe4 can assist your organisation to reduce costs, improve compliance and enhance client service, please contact us. Safe4 utilises UK-only data centres accredited to ISO 27001, and has been designed from first principles to maximise security and confidentiality.

 

July 2021 – A record month for Safe4

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July 2021 saw a record number of vaults being created in Safe4 in a single month. During July, 19,468 new vaults were created, bringing the total in the system to well over 165,000.

The rapid recent growth in the number if vaults is partly a result of Safe4 being used to handle highly personal health information, primarily related to Covid testing. The flexibility and security of Safe4 makes it an ideal solution to the problem of providing patients with critical medical information rapidly and safely, without risking the use of open email.

Safe4 also recorded another milestone in July, with over 150,000 users being registered in the system. These users enjoy highly secure access to information, whether for personal or business use. Safe4 stores all information in the system in UK-only data centres, accredited to ISO 27001.

If you would like more information on how Safe4 can help to improve the security of movement and storage of critical information, please contact us. We will be delighted to assist.

Beware of public Wi-Fi!

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Paul Holland has published an interesting post on LinkedIn, highlighting the risks associated with using public Wi-Fi.  To quote Paul’s post:

“An investigation conducted in London has shown the ease with which personal data can be hacked when the target is using public Wi-Fi. Security and privacy software company F-Secure teamed up with penetration testing expert Mandalorian Security Services and the Cyber Security Research Institute to conduct the test – in this case, hacking into the devices of three politicians.

The politicians, deliberately selected from the most powerful chambers in UK politics, were Rt. Hon. David Davis MP, Mary Honeyball MEP and Lord Strasburger. The exercise was carried out with the permission of the politicians who, despite holding important positions within the different parliaments, admitted that they had received no formal training or information about the relative ease with which computers can be breached while using public Wi-Fi – a service they all admitted to using regularly.”

It is important to note that when using Safe4, all interaction with our service is fully encrypted, including the internet link from your device.  Even when using public Wi-Fi, Safe4 communications cannot be intercepted – as opposed to the huge risks that exist when using open email systems.

Another bumper month for Safe4

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June 2015 proved to be another successful month for Safe4, with a record number of new users registering for the service, and 100% availability once again.  The uptime record of Safe4 is now amongst the best in the industry, and coupled with very high levels of security this makes Safe4 the ideal choice for any organisation that needs to deliver information securely to parties both internally and outside its own IT domain.

For more information on how Safe4 can help you to achieve total security combined with 100% reliability, please contact us.  We will be very pleased to assist.

More uptime availability and performance success for Safe4

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During January 2015 Safe4 maintained 100% availability of the service except for a short period  when our hosting partner applied a critical security patch to the infrastructure.  Since we take the security of our customers’ information very seriously it was felt that applying this patch was essential. The downtime was scheduled for overnight at a weekend, so it is hoped that it did not impact any of our users. Please accept our apologies if you were unable to access the service during this time.

Availability

We hope you are pleased with the performance you are seeing when using the system. In order to help target improvements Safe4 tracks the time taken to display pages in the system. Since there are a number of factors that can cause performance problems we have implemented an approach which measures the time it takes for you to be able to use a page. This is the most realistic measure we can find.

When developing Safe4 the team treat any page that takes longer than 2 seconds to load to be a defect. This is our performance target.

We are pleased to advise that during January the average (median) page load time experienced was 0.89 seconds. This is well under our target so it is hoped that we are meeting your performance expectations.

Performance

If we examine individual geographies we can see the impact of the internet on the performance.

  • Performance in the UK, where our data centre is based, is averaging out at 0.78 seconds.
  • Performance in South Africa is averaging out at 1.5 seconds, despite the extra network connections we are pleased to be getting great performance here.
  • The slowest average performance at 1.6 seconds seems to be for users in the United States where increased network delays seem to be adversely affecting performance.

Safe4 will continue to monitor performance and availability of the service to ensure that we meet the demands of your businesses. Look out for updates to these charts in the coming months.